FAQs
999 CLUB, Discount Coupon & Sale T&C
-Till Stock Lasts or Limited period offer.
-No Exchange.
-Return against STORE CREDIT is available.
-Order once placed, it cannot be changed under any circumstance.
-No Customisation Available.
-Piping colour may vary
-Shipping Charges are extra for COD.
ORDERS PLACED DURING ANY WEBSITE WIDE SALE SHIPPING TIME IS 12-15 WORKING DAYS APPROX.
How do I select my size?
A size chart is given under each product along with the product description. We'd request you to read it thoroughly before ordering or WhatsApp us on +919871584456 help you understand the sizing better.
I just placed my order. When will I receive it?
Standard Shipping time is 5-7 working days for all orders (except PERSONALISED items)
Express Shipping time is 2-3 working days for all orders (except PERSONALISED items)
Personalised items may take 3-4 days longer to dispatch.
ORDERS PLACED DURING ANY WEBSITE WIDE SALE SHIPPING TIME IS 12-15 WORKING DAYS APPROX.
You can also refer to our shipping policies.
How can I track my order?
To track your order, WhatsApp on +918851202616 or email on help@midnightangelsbypc.com and one of our team member will revert within 24 hours. Our agents are available from MON-SAT 10AM-7PM ONLY.
I have received part shipment, when will I get my other products?
We ship out pieces as soon as they are ready as we believe customers should enjoy the comfiness of our products at the earliest. We'd request you to wait until the given timeline to receive the rest of the products and incase by any chance the delay is beyond the given timeline, please reach out to us on WhatsApp +918851202616
Do you ship internationally?
Yes! Our website ships WORLDWIDE. You can shop directly from www.midnightangelsbypc.com
How can I track my international shipment?
Once the order is placed, you can WhatsApp on +918851202616 for the status of your order and once shipped, you will be notified via sms or email with the tracking number, post which you can track your order online. You can mail on world@midnightangelsbypc.com or WhatsApp on +918851202616 for any urgent enquiry or request.
Which are your courier partners?
We ship our Indian shipments through Delhivery & Blue Dart, DTDC, Amazon Courier and for international shipments we use SPEED POST, UPS, DHL or FEDEX.
Why is the dispatch time 5-7 working days?
While we are keeping most products in stock and ready to dispatch, in order to avoid wastage & overproduction, we are manufacturing some of the less selling sizing on order.
I want to change my address/size/phone number for an existing pending order. Who should I contact?
Please WhatsApp on +918851202616 from MON-SAT 10AM-7PM ONLY or email on help@midnightangelsbypc.com with the subject "Help for (order number+changes)" and we'd be happy to assist you in making the changes.
The product I received was tight, how can I exchange it?
Please WhatsApp on +918851202616 from MON-SAT 11AM-7PM ONLY.
Reverse pick up + shipping charges for the exchange piece will be extra which the customer has to borne. We'd also request you to read our size chart or WhatsApp on +918851202616 to help you with the sizing better. For more information, please refer to our exchange policy.
FILL OUT THE FORM & THE TEAM WILL BE IN TOUCH
EXCHANGE | RETURN
Customised or SALE products cannot be exchanged/returned.
I want to cancel/return my order and get a refund. Who should I contact?
Please reach out to us on call +917428384525 or WhatsApp us on +918851202616 so we can assist you with your return/refund/cancellation request. We offer refund in the form of STORE CREDIT only. For more, please refer to refund policy.
Store Credit cannot be used during sale or be combined with an offer/discount code.
Customised or SALE products cannot be exchanged/returned.
When is new stock in 999 club coming?
999 club is updated every 15 days, no date is fixed for the same. We bring limited stock and the club is live for a limited period. To get notified about 999 club going live, follow us on INSTAGRAM and turn on our notifications. We update 1 day in advance to give everyone a fair chance to purchase our economical sector.
Do you personalise them?
Yes! We are currently taking manual orders for customised/personalised set. Please connect with us on our Whatsapp on+919871584456 or DM us on Instagram @midnightangelsbypc so we can help you with placing an order.
How can we Collaborate with you?
Thankyou for reaching out. You can write an email to punya@midnightangelsbypc.com
INCASE ANY OTHER HELP IS REQUIRED, PLEASE FEEL FREE TO REACH OUT TO US ON THE GIVEN NUMBERS AND WE'D BE HAPPY TO ASSIST.